Terms of Service

Effective Date: January 1, 2026 · Last Updated: November 8, 2026

1. Introduction and Acceptance

Welcome to InfluencersKit, an email marketing platform operated by Layap Infotech Pvt. Ltd., a company registered in India with its registered office at 1071, Sector 47, Gurugram, Haryana - 122018 ("InfluencersKit," "we," "us," or "our").

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and InfluencersKit governing your access to and use of our email marketing platform, website, applications, and related services (collectively, the "Services").

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years of age to use our Services. By using InfluencersKit, you represent and warrant that you are at least 18 years old.

2.2 Account Creation

To access certain features of our Services, you must create an account by providing accurate, current, and complete information, including:

Full name
Email address
Phone number
Company name (if applicable)
Payment information (for paid plans)

2.3 Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access or security breach
Ensuring all information provided is accurate and up-to-date

2.4 Account Restrictions

You may not:

Create multiple accounts to circumvent plan limitations
Share your account credentials with others
Use another person's account without permission
Create an account using false or misleading information
Create an account if you have been previously banned from our Services

3. Service Plans and Pricing

3.1 Available Plans

InfluencersKit offers these plans:

Starter Plan: Free, for up to 1,000 subscribers
Creator Plan: $49/month for up to 10,000 subscribers. You can add Grow Packs of 5,000 subscribers each (up to three) to reach 25,000
Pro Plan: $99/month for up to 25,000 subscribers
Custom Plan: Priced by list size, for 25,000 to 500,000 subscribers

Paid plans can be billed monthly or annually. Complete plan details and current pricing, including prices in Indian rupees, are available at https://influencerskit.com/pricing.

3.2 Subscriber Limits

Every plan has a subscriber limit. When your workspace reaches it:

New subscribers can't be added until you upgrade, add a Grow Pack, or remove subscribers. There is no grace period
The subscribers you already have are not removed
You can keep sending to them within your plan's monthly email allowance, and you can still manage subscribers and export your data

3.3 Billing Cycle

Paid plans are billed in advance:

Monthly Plans: Your first charge is taken when you subscribe, and you are then billed on the same date each month
Annual Plans: Your first charge is taken when you subscribe, and you are then billed on the same date each year

We don't bill on the first of the month and the first charge is not prorated. If you upgrade during a billing cycle, the difference for the rest of that cycle is charged straight away. If your payment method doesn't allow that, we ask you to approve a new subscription at the new price, and your current plan stays as it is until you do.

3.4 Payment Processing

Payments for InfluencersKit plans, Grow Packs and Send Credits are processed by our payment processor, Razorpay. You enter your card or UPI details on Razorpay's checkout; we don't receive or store your full card number. By paying, you:

Authorize us to charge your payment method for all fees incurred
Represent that you are authorized to use the payment method provided
Agree to Razorpay's terms and conditions

3.5 Payment Failures and Retries

If a renewal payment fails:

Razorpay retries the payment on its own schedule, and your dashboard shows that the payment failed
If Razorpay stops retrying, you have 7 more days to pay or update your payment method. Your plan keeps working during that time
If the payment still hasn't gone through after those 7 days, your workspace moves to the free Starter Plan and Starter's limits apply
We don't suspend or delete your account or data because a payment failed. You can upgrade again at any time

3.6 Price Changes

We reserve the right to change our pricing at any time. For existing subscribers:

We will provide at least 30 days' advance notice of any price increase via email
The new pricing will take effect at the start of your next billing cycle after the notice period
You may cancel your subscription before the new pricing takes effect to avoid the increase
Continued use of the Services after the effective date constitutes acceptance of the new pricing

3.7 Taxes

All fees are exclusive of applicable taxes (including VAT, GST, sales tax, or other governmental taxes or levies). You are responsible for paying all applicable taxes associated with your use of our Services.

3.8 Selling Your Own Products

When you sell products, courses, memberships, coaching or paid subscriptions through InfluencersKit, the sale is between you and your buyer:

Payments are taken by your own Stripe account, and you are the seller (merchant of record)
You are responsible for your products, the taxes on your sales, refunds to your buyers, and customer service
InfluencersKit supplies the software only. We are not a party to your sales and take no fee on them; Stripe charges its own processing fees

4. Refunds and Cancellations

4.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on paid plans:

If you are not happy with InfluencersKit, you can ask for a full refund within 30 days of your first payment for a paid plan
Ask through Help & Support in your dashboard, choosing the Billing category
We refund the payment to the original payment method

4.2 Cancellation

You may cancel your subscription at any time:

Cancel from the Billing page in your dashboard or by contacting support
Cancellation takes effect at the end of the period you have already paid for. Your paid plan keeps working until then, and no further charges are taken
We don't refund or credit the unused part of a billing period, except under the 30-day money-back guarantee in Section 4.1
When the paid period ends, your workspace moves to the free Starter Plan (subject to subscriber limits)

4.3 Downgrade Policy

You may move to a lower plan at any time:

Downgrades can be made from the Billing page in your dashboard
The change takes effect at the end of your current billing cycle. Until then you keep your current plan
No refund or credit is given for the rest of the cycle
If your subscriber count is over the new plan's limit, you can't add new subscribers until you are under it (see Section 3.2). There is no grace period
Features your new plan doesn't include stop being available for new work when the change takes effect. What you have already built stays in your account, read-only

4.4 Refund Exceptions

Refunds are not available for:

Accounts terminated for violation of these Terms
Services already rendered (except within the 30-day money-back guarantee window)
Add-ons, third-party services, or custom development work
Renewals after the initial 30-day period (though you may cancel at any time)

5. Beta and Early Access Terms

5.1 Beta Program Participation

InfluencersKit is currently in beta/early access phase. By participating:

You acknowledge that the Services may contain bugs, errors, or incomplete features
We reserve the right to modify, suspend, or discontinue any feature or the entire Service at any time without notice
Features, pricing, and functionality may change significantly during the beta period
We make no guarantees about service availability or uptime during beta

5.2 Early Access Pricing

Early access participants have been offered special promotional pricing:

Early access pricing is subject to change without notice
We reserve the right to modify or discontinue promotional pricing at any time
Any "lifetime discount" or "locked-in pricing" promises are promotional and not legally binding
Price changes will be communicated via email, but promotional rates may change without advance notice during the beta period

5.3 Data and Feature Changes

During the beta period:

We may make significant changes to the platform infrastructure, features, or data architecture
You are solely responsible for backing up and migrating your data if we change platforms or infrastructure
We will make reasonable efforts to preserve your data, but provide no guarantees
We are not obligated to migrate your data to new infrastructure or systems
You should regularly export and back up your data to protect against potential data loss

5.4 Transition to General Availability

When InfluencersKit transitions from beta to general availability:

We will notify all beta users via email
New Terms of Service may be introduced
Pricing may be adjusted to reflect market rates
Early access participants may lose special promotional pricing
Continued use of the Services after general availability constitutes acceptance of new terms

6. User Content and Data Ownership

6.1 Your Ownership

You retain full ownership of all content, data, and materials you upload, create, or manage through our Services, including:

Subscriber lists and contact information
Email campaigns and newsletters
Landing pages and forms
Analytics and performance data
All other user-generated content

6.2 License Grant to InfluencersKit

By using our Services, you grant us a limited, non-exclusive, worldwide license to:

Store, process, and transmit your content solely to provide and improve our Services
Send emails on your behalf to your subscribers
Display your content within your account interface
Generate analytics and performance reports based on your data

This license terminates when you delete your content or close your account.

6.3 User Responsibility for Content

You are solely responsible for all content you send through our Services. This includes:

Ensuring you have the legal right to contact your subscribers
Complying with all applicable anti-spam laws (CAN-SPAM, GDPR, CASL, etc.)
Ensuring your content does not infringe copyright, trademark, or other intellectual property rights
Ensuring your content is not illegal, defamatory, obscene, or harmful
Obtaining necessary consents and permissions from your subscribers

6.4 Content Liability

InfluencersKit is not responsible for:

The accuracy, legality, or appropriateness of user content
Copyright infringement, spam complaints, or legal issues arising from user content
Damages resulting from your use of the Services to distribute content

You agree to indemnify and hold InfluencersKit harmless from any claims, damages, or expenses arising from your content or use of our Services.

6.5 Data Portability

You may export your data at any time through your account settings. We provide export functionality for:

Subscriber lists (CSV format)
Email campaign content
Analytics data: each email's sent, open and click counts, and the opens and clicks tracked for each subscriber over the last 12 months
Account settings and configurations

7. Intellectual Property Rights

7.1 InfluencersKit's Intellectual Property

InfluencersKit and all associated trademarks, logos, service marks, website design, software, code, and content (excluding user content) are the exclusive property of Layap Infotech Pvt. Ltd. and are protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy, modify, or create derivative works of our Services
Reverse engineer, decompile, or disassemble our software
Remove or alter any proprietary notices on our Services
Use our trademarks, logos, or branding without prior written permission

7.2 User-Created Content Ownership

You retain full ownership of all campaigns, landing pages, email templates, and other content you create using our Services. This includes:

Email campaign designs and templates
Landing page layouts and content
Form designs and configurations
Custom integrations and workflows

7.3 Brand Usage

You may not use the InfluencersKit name, logo, or branding in any marketing materials, website content, or promotional activities without our prior written permission. This includes:

Displaying "Powered by InfluencersKit" on your landing pages or emails
Using our logo in your marketing materials
Implying endorsement or partnership without authorization

To request permission for brand usage, contact us at sales@influencerskit.com.

7.4 Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas about our Services:

We may use this feedback without any obligation to you
You grant us an unrestricted, perpetual, royalty-free license to use and incorporate your feedback
We are not obligated to implement any feedback or suggestions
No compensation will be provided for feedback

8. Acceptable Use and Prohibited Activities

8.1 Anti-Spam Policy

You must comply with all applicable anti-spam laws, including:

CAN-SPAM Act (United States)
GDPR (European Union)
CASL (Canada)
Other applicable international regulations

Complaints and Bounces: Keep your spam complaint rate below 0.1% (1 complaint per 1,000 emails sent) and your bounce rate low. Your campaign reports show both. If your complaint or bounce rate is high, or we receive reports of abuse:

We may review your account and email content
While we review, we may pause your sending. Your dashboard shows that sending is paused and why
We may ask for proof that your subscribers agreed to receive your emails
If the review shows your practices are legitimate, we turn sending back on
If we find you are sending spam, we may keep sending paused or close your account

8.2 Prohibited Content

You may not use our Services to send or promote:

Adult Content: Pornography, sexually explicit material, or adult entertainment
Gambling: Online casinos, betting, or gambling-related promotions (unless legally licensed)
Hate Speech: Content promoting violence, discrimination, or hatred against individuals or groups based on race, religion, ethnicity, gender, sexual orientation, or disability
Illegal Activities: Content that promotes or facilitates illegal activities, including drugs, weapons, or stolen goods
Phishing or Scams: Deceptive content designed to steal personal information or defraud recipients
Malware: Viruses, trojans, or malicious code
Harassment: Content designed to harass, threaten, or intimidate individuals

8.3 Technical Restrictions

You may not:

Use automated systems to scrape, harvest, or collect data from our Services
Attempt to gain unauthorized access to our systems or other users' accounts
Interfere with or disrupt the integrity or performance of our Services
Use our Services to send excessive volume that impacts platform performance
Circumvent any access restrictions or security measures

8.4 Competitor Usage

You may not use our Services if you are a direct competitor seeking to:

Reverse engineer our platform
Monitor our features or pricing for competitive intelligence
Replicate or copy our functionality
Undermine our business interests

We reserve the right to refuse service to competitors at our sole discretion.

8.5 Enforcement

Violations of these acceptable use policies may result in:

Warning notifications
Temporary account suspension
Permanent account termination
Legal action for damages
Reporting to law enforcement authorities

9. Service Level and Availability

9.1 Best Effort Uptime

InfluencersKit operates on a best effort basis. While we strive to maintain high availability and reliability:

We do not guarantee any specific uptime percentage
We do not offer Service Level Agreements (SLAs)
Services may be unavailable due to maintenance, upgrades, or unforeseen technical issues

9.2 Scheduled Maintenance

We may perform scheduled maintenance that temporarily interrupts service availability:

We will make reasonable efforts to notify users in advance of scheduled maintenance
Maintenance will typically be performed during off-peak hours when possible
We are not liable for any losses resulting from scheduled maintenance downtime

9.3 No Compensation for Downtime

We do not provide service credits, refunds, or other compensation for service interruptions or downtime, except as expressly provided in our 30-day money-back guarantee or as required by law.

9.4 Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any feature or functionality at any time
Change the technical infrastructure or architecture of our Services
Impose limits on certain features or usage
Update system requirements for accessing our Services

10. Account Termination and Suspension

10.1 Termination by User

You may terminate your account at any time by:

Canceling your subscription through your account settings
Contacting our support team at support@influencerskit.com
Following the cancellation process outlined in Section 4 (Refunds and Cancellations)

10.2 Termination by InfluencersKit

We reserve the right to suspend or terminate your account immediately without prior notice if:

Your complaint or bounce rates are high and our review (Section 8.1) finds you are sending spam
You violate any provision of these Terms
You engage in fraudulent or illegal activities
Your account poses a security risk to our platform or other users
We receive reports of abuse, harassment, or harmful content

10.3 Account Suspension Process

For high complaint or bounce rates, or policy violations:

Review: Our team reviews your account, email content, and subscriber practices
Pause: We may pause your sending while we review. Your dashboard shows that sending is paused and the reason
Documentation Request: You may be asked to provide documentation showing compliance (consent records, unsubscribe processes, etc.)
Decision: If everything is satisfactory, we turn sending back on. If violations are confirmed, we may keep sending paused, suspend the account, or close it

10.4 Data After Your Account Closes

You can export your data from your account settings at any time before it is deleted
Your data is deleted when you ask. Use Delete All Data in your account settings, or contact support. This opens a request; once we have confirmed it comes from the account holder, we delete your workspace data from our active systems
We keep the email addresses of people who unsubscribed from your emails, with their unsubscribed status and nothing else, so they are never emailed again
Some data may remain in backups for up to 90 days, as described in our Privacy Policy
You are responsible for exporting and backing up your data before you ask us to delete it

10.5 Effect of Termination

Upon termination:

Your access to the Services will be immediately revoked
All active subscriptions will be canceled
Outstanding fees will become immediately due and payable
Your content and data are deleted on request, as described in Section 10.4
Provisions of these Terms that by their nature should survive termination will continue to apply

11. Limitation of Liability

11.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability or fitness for a particular purpose
Warranties that the Services will be uninterrupted, error-free, or secure
Warranties regarding the accuracy or reliability of any data or information
Warranties that defects or errors will be corrected

11.2 Limitation on Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFLUENCERSKIT'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED TWO TIMES (2X) THE TOTAL FEES PAID BY YOU TO INFLUENCERSKIT IN THE 12 MONTHS PRECEDING THE CLAIM.

For free tier users, our maximum liability is capped at $100 USD.

11.3 Exclusion of Consequential Damages

IN NO EVENT SHALL INFLUENCERSKIT BE LIABLE FOR:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Cost of substitute services
Damages resulting from your use or inability to use the Services
Damages resulting from unauthorized access to your account
Damages resulting from errors, mistakes, or inaccuracies in the Services

11.4 Third-Party Failures

We are not liable for service interruptions, data loss, or damages caused by:

AWS infrastructure failures or outages
Razorpay payment processing issues, or issues with your own Stripe account
Google Analytics data collection problems
Any other third-party service provider failures
Internet service provider outages
Force majeure events (natural disasters, acts of war, terrorism, labor strikes, etc.)

11.5 User Responsibilities

You acknowledge that:

You are responsible for maintaining backups of your data
You are responsible for the security of your account credentials
You are responsible for compliance with all applicable laws
You assume all risks associated with using the Services

12. Indemnification

You agree to indemnify, defend, and hold harmless InfluencersKit, Layap Infotech Pvt. Ltd., and our officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Services
Your violation of these Terms
Your violation of any applicable laws or regulations
Your content or email campaigns sent through our Services
Infringement of any intellectual property or other rights of third parties
Spam complaints, CAN-SPAM violations, or GDPR non-compliance
Unauthorized access to your account due to your failure to secure credentials
Any harm caused to third parties resulting from your use of our Services

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

By using our Services, you consent to the personal jurisdiction of these courts and waive any objection to venue in Gurugram.

13.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

This means:

You cannot join your claims with those of other users in a class action lawsuit
You cannot participate in a representative action on behalf of other users
Each user must bring claims individually
A court or arbitrator cannot consolidate multiple users' claims into a single proceeding without the consent of all parties

If this class action waiver is found to be unenforceable, the entire dispute resolution provision shall be null and void.

13.4 Informal Resolution

Before initiating any legal action, you agree to first contact us at legal@influencerskit.com to attempt to resolve the dispute informally. We commit to working in good faith to resolve disputes without litigation.

13.5 Time Limitation on Claims

You must bring any claims arising from or relating to these Terms or the Services within one (1) year of the date the claim arose. Claims brought after this period are permanently barred.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and InfluencersKit regarding the use of our Services and supersede all prior agreements and understandings.

14.2 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

Immediately upon posting the updated Terms on our website for non-material changes
30 days after notification for material changes affecting your rights or obligations

We will notify you of material changes via:

Email to your registered email address
Prominent notice on our website or within the Services

Continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

14.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of InfluencersKit.

14.5 Assignment

You may not assign or transfer these Terms or your account to any third party without our prior written consent. We may assign or transfer these Terms or our rights and obligations to any third party without restriction.

14.6 Independent Contractors

The relationship between you and InfluencersKit is that of independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship.

14.7 Force Majeure

InfluencersKit shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or severe weather
War, terrorism, or civil unrest
Government actions or regulations
Labor strikes or disputes
Internet or telecommunications failures
Third-party service provider outages (AWS, Razorpay, Stripe, etc.)

14.8 Notices

All notices to InfluencersKit must be sent to:

Email: legal@influencerskit.com
Mail: Layap Infotech Pvt. Ltd., 1071, Sector 47, Gurugram, Haryana - 122018, India

All notices to you will be sent to the email address associated with your account.

14.9 Language

These Terms are written in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

14.10 Headings

Section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

15. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:

Support: support@influencerskit.com
Legal: legal@influencerskit.com
General: sales@influencerskit.com
Mail:
Layap Infotech Pvt. Ltd.
1071, Sector 47
Gurugram, Haryana - 122018
India
Website: https://influencerskit.com/contact

BY USING INFLUENCERSKIT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Last Updated: November 8, 2026